The Emporia Home Services Pledge
Emporia pledges to be different from other Heating, Cooling, Indoor Air Quality and HVAC companies.
We give our customers:
- Unique Customer-focus that truly puts YOU first
- Proprietary Technology to monitor your home for problems 24/7
Emporia will always deliver:
- Higher quality at a lower price: No oversized equipment or high-pressure sales. We will not try to sell unnecessary or unwanted products.
- High Technological Expertise and Equipment: High quality products and services including our own Emporia Vue device available only with Emporia.
- Best comfort and value: Technicians and office personnel intent on delivering you the “best in industry” service.
- Insight and control: Monitor your energy use to save you money, available only from Emporia!
Unique Customer-focus
- We prioritize customer value and comfort over simple profit in all interactions
- Our knowledgeable, experienced technicians will not oversize equipment or use high-pressure sales tactics
- We work in a clean and respectful manner in your home – as we would in our own
- Our technicians are drug-tested, background-checked, and polite
- We reward our personnel based upon customer satisfaction rather than commissions
- Our employees are compensated in line with performance evaluations following every house call
Proprietary Technology
- We proudly made the only “Check Engine light for homes” – just for you
- We developed the Emporia Vue right here in Littleton, CO
- We monitor your home 24/7 so you don’t have to
- Our automated alerts protect your property, whether you are home or away
- We provide a view into energy use that will change how you use it
- We help you maximize value from your energy dollar to save money, conserve energy, and reduce carbon